Help with Latch.

Install

1. Open the downloaded ZIP.
2. Move Latch to Applications.
3. Open Latch from Applications and complete Getting Started.

Latch is a menu-bar app, so it does not keep a regular Dock window open.

If Latch cannot see or control windows

1. Open System Settings → Privacy & Security → Accessibility.
2. Confirm Latch is present and enabled.
3. If it is enabled, turn it off and on once.
4. Quit and reopen Latch.
5. Open Getting Started from the menu-bar icon and choose Check Again.

If macOS shows more than one Latch entry, remove obsolete copies and keep the one in Applications.

Updates

Choose Check for Updates from the Latch menu. For a manual update, quit Latch and replace the copy in Applications. Do not delete the old copy first; replacing it preserves preferences.

Contact

Include your macOS version, Mac model, Latch version and build, what you expected, what happened, and whether Accessibility is enabled.

Do not send passwords, full license keys, private document contents, or unredacted screenshots.